Adding Users, Admins, and Subcontractors to Care360

Modified on Thu, 18 Aug 2022 at 02:16 PM

Adding a User

For certain use cases, it may become necessary to add a user outside of the initial user data upload to Care360 such as a new hire. To add a user, navigate to the Manage>Employee tab, and click the 'Add Employee' button in the top right hand corner of the page. You are then presented with a page of fields. Please be mindful that the user must be added based on the login method used by your organization (invite with email if you are utilizing email and password). Fields can be left blank here if they are labeled as optional, and the user or an admin can edit the profile later as necessary depending on access:

Adding an Administrator

To add an additional administrator, navigate to Manage>Admins, and click on the 'Invite Admin' button in the top right hand corner of the screen. You will be presented with a pop up asking for the admin email and their security level. Please ensure the security level is correct before inviting the user. Once the page has been filled out and submitted, the user will get an email to grant them access to the platform:

Adding a Subcontractor or Union Representative

At times, it may be necessary to notify persons who may have been on site during a confirmed COVID-19 case. To add any subcontractors or union representatives so that they can receive these communications, navigate to the Preferences>AB685 tab, and fill out the necessary information:


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