Care 360 Notifications - Web

Modified on Thu, 30 Mar, 2023 at 1:00 PM

Aside from communication on the Passport, Care360 will send notifications which may require your attention. On the mobile platform, the following notifications can be sent as an in-app notification as well as an email.

New User Welcome Email

Notification will be sent upon account addition to Care360 by your employer. This notification will contain necessary information to access your new account and participate in your company's health and safety procedures.

Risk Assessment Notification

You have reported potential risk of exposure to COVID-19 within your questionnaire, or you have not filled out your Health Assessment questionnaire in the timeframe required by your company. Log in and complete the Questionnaire.

Symptoms Notification

You have indicated during your Health Assessment Questionnaire that you are experiencing COVID-19 symptoms.

Positive Test Notification

You have either submitted a positive test result, or you indicated during your Health Assessment Questionnaire that you have tested positive for the COVID-19 virus.

Daily Wellness Notification

If the option is enabled by your employer, there is also a Daily Wellness Notification email which reminds everyone to participate in the Health Assessment Questionnaire.

Direct Contact Notification

You were in direct contact with a confirmed case within your workplace (same room, direct contact for 15 minutes or more over a 24- hour period etc.)

Indirect Contact Notification

You were indirectly exposed to a confirmed case within your workplace (same building, campus, etc.)

Indirect Contact Union Representative Notification

Sent to a union representative if onsite during a confirmed case.

Indirect Contact Subcontractor Notification 

Sent to a subcontractor if onsite sure a confirmed case.

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